I loved my tour guide. He was very knowledgeable and full of good nature. The park was amazing and a very good deal, provided you can tolerate the long bus ride: three and a half hours going there; and five hours going back. The driver was excellent though; it's just that for most of the trip it's a two-way street and there are terrible traffic delays. Lots of attractions. Food service staff need customer service coaching and the service was very slow. Other than that I will recommend it. A very good value for the cost.

Excellent trip, very well organized. Even though I don't speak Spanish and joined a Spanish-language tour, it was worthwhile to join for transportation to Hacienda Napoles in a comfortable bus, with good meal stops. The guide spoke some English, so I was able to follow along, but generally relied on my own research and park maps to get around. It would have been much trickier to arrange independently, so I was glad to have pick-up and drop-off by private bus. It's a very long day, but plenty to see and do at Hacienda Napoles.

Nuestra guia Laura muy profesional y puntual a la hora de recojernos, se encargo en todo momento de chequiar que estubieramos bien que no los faltara nada, se conoce la hacienda muy bien, se tomaba el tiempo para explicarnos detalle por detalle, muy recomendado y la compañia en general muy profesional