Your driver will pick you up from the Shin Chitose Sapporo Airport terminal to Sapporo City dropping you right at the doorsteps of the address where you want to go. You need to go to the “Meeting Point” which is indicated in your reservation confirmation or service voucher. Your driver will hold a ‘Cherry Tomato’ Sign Board to meet and greet you. If you are going to your destination from a hotel, please wait at the hotel lobby. Your pick-up time will be indicated in the Departure Notice that was sent to you/your hotel by email/fax one day before (around 5pm) the service date. If you're collected from an apartment or your home, please wait outside by your main door. If your apartment or home is unreachable due to the narrow streets and the vehicle size, a meeting point nearby will be found. The supplier accept bookings 13 months in advance, for last minute travelers, it is recommended to book at least 72 hours in advance to ensure there is enough time to process your request. However, the supplier will do their best to accommodate last minute requests even before your flight takes off.